Services Available
Our approach is straightforward: we offer personalized property management with flexible, a la carte pricing so you can select only the services you need. We treat every home and guest as if they were our own. We aim to build relationships with property owners, considering them as friends and family.
Property Management Services
Guest services are our core property management function.
These services include:
Management of online listings (various platforms including AirBnB and VRBO)
Ensure all property information are up-to-date across the listing platforms
Coordinate and manage all booking requests
Confirm and document all booking details
Communicate with guests and answer any questions
Coordinate with concierge services to ensure guest arrival is seamless
Provide owners with general review of home regularly to effectively communicate and facilitate any maintenance needs.
Provide scheduling and oversight on cleaning services
Work with accounting team to ensure financial accuracy and timely tax payments
Our property management platform gathers detailed information about each guest for in-depth analysis and offers valuable insights into the types of renters attracted to each unit. We provide owners with a dedicated portal for complete access to their calendar and guest details. Owners have the option to co-host on Airbnb or adopt a more hands-off approach. It’s your home, and we’re here to support your needs.
Accounting Services
Accounting services can be added to your management contract and include:
Tax Filing:
– Monthly VAT Declaration: We will handle the accurate filing and settlement of the Value Added Tax (VAT) on a monthly basis.
– Monthly VAT Declaration: We will handle the accurate filing and settlement of the Value Added Tax (VAT) on a monthly basis.
– Annual Income Tax: We will prepare and submit your annual Income Tax declaration in accordance with current regulations.
Monthly Property Expense Collection:
– We will collect and organize all expenses incurred each month to ensure they are accurately reflected in your financial reports.
– We will collect and organize all expenses incurred each month to ensure they are accurately reflected in your financial reports.
Invoice Management and Monthly Revenue Billing:
– We will manage the invoicing of monthly revenues and ensure that all records are properly documented.
– We will manage the invoicing of monthly revenues and ensure that all records are properly documented.
Quarterly Financial Statements:
– We will send the financial statements so you can review the status of accounting transactions and the financial condition of the business on a quarterly basis.
– We will send the financial statements so you can review the status of accounting transactions and the financial condition of the business on a quarterly basis.
Tax Calendar Presentation:
– We will provide a summary calendar with explanations of the various taxes, how they are calculated, and the deadlines for filing and payment.
– We will provide a summary calendar with explanations of the various taxes, how they are calculated, and the deadlines for filing and payment.
Other services can be added on an as needed basis and are quoted separately as requested.
Cleaning Services
This service includes check out cleaning services. On weeks where there are no renters, in order to properly maintain the home, we require a once a week cleaning service. This will include reviewing mechanicals for functionality and any services that may be needed in addition to the guest check out cleaning service. We can also facilitate things like window cleaning or wood conditioning on those days where a full linen washing is not required.
Homes will be quoted individually due to their size and cleaning requirements
Deep cleaning services can be quoted on a home by home basis as needed.
Gardening and Pool Services
Can be facilitated with a local vendor on an a la carte basis. Please reach out for specific quotations and pricing.
Condo Administration
Administration
Ensure compliance with Costa Rican Condominium Regulation Law 7933.
Negotiate contracts with external service providers.
Conduct regular inspections and evaluations of contractors to maintain high-quality standards.
Prepare documentation for board and assembly meetings.
Regularly communicate with the Assembly of Owners to keep them informed about condominium updates and developments.
Generate operational reports for owners, detailing ongoing projects and improvements.
Implement and oversee agreements established in annual assemblies.
Accounting
Develop general and special budgets for Condominium Annual General Meetings.
Implement and monitor approved budgets.
Present financial statements to the Assembly of Owners.
Manage accounts receivable, accounts payable, and investments.
Coordinate payments for routine and special maintenance.
Issue dues statements to individual owners.
Oversee and collaborate with independent auditors when required.
Maintenance
Supervise maintenance activities performed by external providers, ensuring alignment with the approved budget.
Manage on-site maintenance staff and schedules to keep common areas in optimal condition.
Landscaping
Oversee the landscaping company to ensure compliance with irrigation programs, fertilization schedules, and routine visits.
Supervise the on-site landscaping crew in tasks such as mowing, fertilizing, mulching, trimming, pruning, irrigation maintenance, leaf removal, planting, and tree and shrub care.